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What
Information We Gather/Track |
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| We collect some or all of the
following information about our users: name; email
address; postal address and phone number, place
of work. We also receive and may store certain types
of information whenever you interact with us. For
example, like many Web sites, from time to time
we use "cookies", to store relevant data about your
interactions on our site. When you visit our site this information may be used to simplify your movement through our site. |
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| Planet Learning uses your information
to better understand your needs and provide you
with information about products, associated resources
and study and business opportunities. Specifically,
we use your information to help you complete a transaction,
to communicate back to you, to update you on service
and benefits and to personalise our web sites for you. |
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Use
of Your Email Address |
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| If you provide us with your email
address we will occasionally send you email with
recommendations or notices of new products, prices,
and services. You may block future email of this
type, simply by returning the email with a request
to be removed from our mailing list. Separately,
we send service notifications to Planet English
Distributors and Licensees via email to keep you
informed about the status of your service and to
provide updates and technical notices. These messages
are essential and there is no opt-out available
for service notifications. These messages cannot
be blocked. |
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| Planet Learning will not sell,
rent, or lease your personally identifiable information
to others. Unless we have your permission or are
required by law, we will only share the personal
data you provide online with other Planet Learning
entities and/or business partners who are acting
on our behalf for the uses described in "Use of
Data". By contract, third parties such as Planet
English distributors and Licensees must comply with
their own privacy policies with regard to the renting,
selling, or sharing of information. As partners
of Planet Learning, they must also offer Planet
Learning customers the chance to opt out of information
sharing. |
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| Our websites contain links to
other Web sites. Please note that when you click
on one of these links, you are 'clicking' to another
Web site. We encourage you to read the privacy statements
of these linked sites, as their privacy policies
may differ from ours. |
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Our websites from time to time
uses cookies to identify users when they visit our
sites. Cookies are used to remember user preferences
and maximize performance of our services. Additionally,
cookies help us to identify returning users so that
we don't ask them to enter their user name and password
with every visit. The information we collect with
cookies is not sold, rented, or shared with any
outside parties.
We cannot provide subscription services to users
whose browsers are set to reject all cookies. |
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| Planet Learning maintains log
files of the traffic that visits our websites. We
do not link any information gathered in these log
files to personally identifying information. Log
files are used to identify from which part of the world
people are accessing our websites and the pages
they visit on the site. They are also used to assist
us in providing reliable service. Information collected
includes IP addresses and browser types. |
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| We collect user feedback about the site, but
do not typically respond to individual emails. We
may choose to post testimonials but will only identify
senders after we have obtained permission from them
to do so. Otherwise the testimonial will be posted
only with non-identifying information as to the
sender. Users who would like a response to specific
questions on our products are directed to the appropriate
area in the Support section for that product. These
questions will be responded to as quickly as possible.
We read all of our client service queries and use
the information contained therein only to resolve
the question at hand. Such information may also
be added to our various FAQ pages, but will be done
so with no identifying information. We also post
surveys on our site from time to time. These surveys
are optional and all information is collected anonymously.
The information is collected to better understand
our user population. It is not sold or provided
to anyone other than our business partners for use
as described above in 'Use of Data'. |
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©
2005 Planet Learning Pty Ltd. |
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